1. Scope of application
For all orders through our online shop the following terms and conditions apply.

2. Contractual partner, concluding the contract
The purchase contract is concluded with Konstantin.Art.
By placing the products in the online shop, we make a binding offer for a conclusion of a contract for these products. You can initially put our products into your shopping basket without any obligations, and correct your entries before sending your binding order at any time by using the correction tools that are provided for this purpose and which are explained in the course of the order procedure. The contract is concluded when you confirm the listing of the goods contained in the basket by clicking the order button. Immediately after submitting the order you will receive a confirmation e-mail.
A binding contract may also be made prior to this as follows:
• If you have selected credit card payment, the contract is entered into at the time the credit card is debited.
• If you have chosen to pay through PayPal, the contract is entered into at the time of confirmation of your PayPal payment order.
• If you have chosen the payment option SOFORT (IMMEDIATE) transfer, the contract is entered into at the time of confirmation of payment by SOFORT Gmbh.

The language available for the contract is German.
We will save the text of the contract and send you the order information and our GTCs via e-mail. You can also view the GTCs on this page and download them from this page at any time. For security reasons, your previous orders are no longer available on the Internet.

3. Terms of delivery

We offer free shippment for shoes worldwide, except for the following countries, where the shipment costs:

We only deliver goods via shipment. Customers cannot collect the goods themselves.
We do not deliver to packing stations.

4. Payment
In our shop you can select from the following methods of payment:

Paypal
You pay the invoice amount through the online provider Paypal. You must already be registered with Paypal or you must first register, authorise your access data, and confirm your instructions for payment to us. Further information will be provided when placing an order.

SOFORT transfer
We also offer a SOFORT (IMMEDIATE) transfer. We shall immediately receive the credit transfer. This accelerates the entire order process. All you need is an account number, bank code, PIN and TAN. Via the secure, payment form of SOFORTY GmbH not accessible to vendors SOFORT makes the transfer automatically and in real time to your online bank account. The purchase amount is transferred instantly and directly into the bank account of the merchant. When choosing the payment type SOFORTat the end of the ordering process, a pre-filled form opens. This already contains our bank details. Moreover, the transfer amount and the purpose are displayed in the form already. You need to choose the country where you have your online banking account and enter the bank code. Then insert the same data as when registering for online banking (account number and PIN). Confirm your order by entering the TAN. You shall receive instant confirmation of the transaction. In principle, all Internet users can make payments via instant bank transfer as long as they have an activated online banking account with PIN/TAN features. Please note however that with some banks the instant bank transfer service is not available yet. To find out

whether your bank supports this service, you can find more information at: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/

Creditcard
Pay with credit card (Visa, Mastercard, American Express) using the payment provider Stripe. Your creditcard details will not be not stored in our systems.

Amazon Payments
With Amazon Payments you can use for payment in your Amazon account payment and shipping information. You only need your Amazon access data. You need to be registered there or register, your access data is legitimate and the payment instruction to us to confirm. For more information on how you come to the page of the payment provider, you will receive during the order process.

5. Retention of title
The goods remain our property until full payment.

6.Transport damage
If goods are delivered with obvious damages, please point out these defects immediately to the delivery agent, and contact us without delay. Failure to make a complaint or to contact us does not have any effect on your statutory rights or their enforcement, or on the warranty rights in particular. However, it will help us assert our own claims against the carrier and/or transport insurance.

6. Warranties and guarantees
Unless expressly agreed otherwise below, the statutory liability according to defects law applies.
The statute of limitations is for used items one year after delivery of the goods.
The above limitations and time reductions do not apply to claims due to damages caused by us, our legal representatives or agents
• in the case of injury to life, body or health
• for intentional or grossly negligent breach of duty and fraudulent intent
• in breach of contractual obligations, the fulfillment of which renders a correct execution of the contract and on whose compliance the signatory can trust regularly (cardinal obligations)
• as part of a warranty promise, if agreed
• the scope of applicability of the product liability law is open.

Information regarding any applicable additional guarantees and their exact terms can be found with each product description and on special information pages in the shop.
Customer Service: You can contact our customer service for questions and complaints via e-mail at support@sneakysquad.com.

8. Liability
We assume unlimited liability for claims due to damages caused by us, our legal representatives or agents.
• in the case of injury to life, body or health
• for intentional or grossly negligent breach of duty and fraudulent intent
• in warranty promises, if agreed
• the scope of applicability of the product liability law is open.

For breach of contractual obligations, the fulfillment of which renders a correct execution of the contract and on whose compliance the contractual partner may regularly trust (cardinal obligations) due to slight negligence by us, our legal representatives or agents, liability is limited to the foreseeable damage which must typically be expected to incur upon conclusion of the contract.
Claims for damages are otherwise excluded.

9. Online Dispute Resolution
Online dispute resolution pursuant to Art. 14 1 ODR-VO: the European Commission provides a platform for online dispute resolution at http://ec.europa.eu/consumers/odr/.

GTCs created free of charge with Trusted Shops Legal texter in cooperation with Wilde Beuger Solmecke Lawyers

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The european commission provides a platform for online dispute resolution (OS) which is accessible at http://ec.europa.eu/consumers/odr/. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.

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