Notice of your right to withdraw from your purchase agreement

Right of cancellation
You have the right to withdraw from this contract within fourteen days without specifying any reasons.
The withdrawal period comprises fourteen days from the day on which you, or any third party designated by you other than the carrier, takes possession of the goods.
To exercise your right, you have to inform us (Konstantin Oestreich, Mozartstraße 12, 30989 Gehrden, support@sneakysquad.com, phone: +49 160
97901349, Fax: +49 5108 1685) by means of a clear statement (e.g. a letter sent by post mail, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not mandatory, however.
In order to comply with the withdrawal period, it is sufficient that you send notification that you are exercising your right of withdrawal before expiry of the withdrawal period.

Consequences of withdrawal
If you terminate this contract, we shall refund all payments we have received from you including shipping charges (except for additional costs arising if you chose a method of shipping different from the most cost-efficient standard delivery offered by us) without delay and at the latest within fourteen days from the day on which we received the notice of termination. We shall issue the refund using the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; you shall not be charged a fee for this refund under any circumstances. We may withhold the refund until the items have been returned to us or until you have provided evidence that you have shipped the goods, whichever is earlier.
You must dispatch or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notified us of termination of this contract. The deadline will be deemed to have been observed if you dispatch the items before the fourteen-day deadline has expired. You shall bear the direct costs of returning the goods. You will only be liable for a potential reduction in value of the items if this reduction in value was due to improper handling on your part that was not necessary for testing quality, characteristics, and functioning of the items.
• The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of goods which are not prefabricated and for the production of which an individual choice or decision by the consumer is required or which are clearly tailored to the personal needs of the Consumer.

Sample withdrawal form
(If you would like to withdraw from the contract, please complete this form and send it back.)

  • To Konstantin Oestreich, Mozartstraße 12, 30989 Gehrden, support@sneakysquad.com, Fax: +49 5108 1685
  • I/We(*) hereby give notice that I/we(*) withdraw from my/our(*) contract of sale of the following goods(*) /provision of the following service(*):
  • Ordered on (*) / received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only for written notification)
  • Date

(*) Delete where inapplicable
Right of cancellation created free of charge with Trusted Shops Legal texter in cooperation with Wilde Beuger Solmecke Lawyers.

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